Absa is a disgrace! You cannot trust them with your hard earned money

A Week ago I noticed something strange going on with my Absa Savings Account, I could not use my bank card, nor could I use my banking app to do any purchases. I have called absa several times to try and sort this out, the only thing they can tell me is that my Cheque and my savings account have both been put on hold but no one can give me an answer as to why. I have had enough of Absa, this is not the first time something bad has happened to one of my accounts, in January I was called by an arrogant Call centre agent and after I told her that I am not interested in taking out another funeral policy as I already had one, she went on and opened one without my consent anyways. It took me 3 months to sort this mess out and now again within 6 months there is another problem with my accounts, when I spoke to the call centre agent this morning she thought it was a laughing matter when I told her I am fed up and I want to close all of my accounts with Absa.