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Dehz M
1 reviews | Active since Oct 2024
14 Oct 2024, 20:10
Absa is a disappointment
After a while two months claim Absa rejected my claim from Alexander Forbes, but this account is the account where salary I paid to every month. What is different now. I need this money urgently, this is very disappointing. Why are they rejecting my money. I
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Replies (2)
Absa's replyOfficial
15 Oct 2024, 08:51Dear Dehz, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apology for the inconvenience. Your case reference number is C-***7. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards,Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply15 Oct 2024, 08:51
Official
Dear Dehz, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apology for the inconvenience. Your case reference number is C-***7. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards,Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's replyOfficial
16 Oct 2024, 09:36Dear Delisile, We refer to the below and advise that your matter is receiving attention. Please be advised that there is no hold in your account that could be preventing any payment from coming in. Kindly provide us with the error message that is being received when the payment is processed for us to investigate the matter further. Looking forward to hearing from you soon.
Best regards,
Absa's reply16 Oct 2024, 09:36
Official
Dear Delisile, We refer to the below and advise that your matter is receiving attention. Please be advised that there is no hold in your account that could be preventing any payment from coming in. Kindly provide us with the error message that is being received when the payment is processed for us to investigate the matter further. Looking forward to hearing from you soon.
Best regards,