Absa is a blapsa and that is no lie

They never cease to amaze but not in a good way. I have been a client since Volkskas and am currently a private bank client. Yet they never just tried to provide something that resembles service. They make up the rules and the paying customer has no say. They decided to just deactivate beneficiaries when a recurring payment cycle comes to an end and they have to reason why. I also recently changed my cell phone and have been trying for days to get it linked to internet banking. Despite numerous emails, they just are not willing to even attempt to help. Phoning their 'help' line is a joke on its own and the young lady who eventually responded after I waded though 15 minutes of voice prompts was as useful and friendly as a cactus in Antarctica. After over 40 years I am now busy signing up with another bank. Maybe I can get some service before I die.