MG
Marieta G

1 reviews | Active since May 2016

01 Jun 2016, 08:48

ABSA IS A ABSOLUTELY USELESS

<p>I am sick to death about complaining about Absa. I have reported my problems several times to them and they just dont give a ****. For months now I have been saying that there is a problem with absa online banking and all they say is "its the machine I am working on" For goodness sake, I got a new Lenovo pc and my assistant uses a MAC and yet the problem persists over and over again. I am running a business here and have a reputation to uphold to my owners yet Absa who I hold several business accounts with holds me back. I look like the F'ing idiot to my clients.....not absa.</p> <p>I am suppossed to have a private banker.....well guess what they dont care about you. Denzil Kistian is supposed to be my banker....he doesnt give a ****, you are merely a number to him. His manager Paul Counihan promises and promises to have my problems sorted out.....Ja whatever.....</p> <p>Yesterday I couldnt log in for 2 hours.....at 4 am in the morning when most of South Africans are sleeping.....I couldnt log in, when I eventually did it was so slow.....oh let me not forget that I have still not received the log in notifications that I was logged in to the bank. Then when trying to do banking, it bombed 5 times!!!! Seriously Absa, so much for your values that you portray to the whole world.</p> <p>**** YOU if you are an Absa client. No one answers their phones, the whole world could be bombed and they would be none the wiser.</p> <p>Get a grip Absa, I would not refer you to anyone.....and believe me, I know a lot of people!!!!</p>

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Replies (1)
Absa
Absa's reply01 Jun 2016, 09:52
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd