MW
Maxwell W

1 reviews | Active since Dec 2011

22 Jun 2017, 15:59

Absa irresponsible with credit cards

<p>today , i called ABSA credit card division to enquire about my credit card which expires in couple of days. to my horror, the Absa employee told me that DSV delivered my card to a security gaurd near my work. and then to add salt to my wound, they had the audicity to tell me i must stop/cancel my card for which i will be held financially reponsibible. IF YOU WANT ME TO CANCEL/STOP MY CARD, THEN I WILL CLOSE DOWN MY ACCOUNTS. there are many other BANKS!!!!!!! </p>

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Replies (2)
Absa
Absa's reply23 Jun 2017, 10:05
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply24 Jun 2017, 21:43
Official

Thanks