HD
Helene D
1 reviews | Active since Oct 2023
31 Oct 2023, 11:53
Absa Irene you should up your game!
I am tired of this story. Suffice to say ABSA sent me away 4 times to get documents they could have done the first time. I wanted to open a new account to pay money from the sale of a house into. I still don't have the account and not do I want it Believe me - I will never consider it again!
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Absa's replyOfficial
31 Oct 2023, 13:27Dear Helene van Diemen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply31 Oct 2023, 13:27
Official
Dear Helene van Diemen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw