ABSA IRENE MALL VERY BAD SERVICE

I don't want to give ABSA any star! Irene Mall ABSA Bank is useless! I tried to open a savings account for my 16year old son from 9Jul2020 at the most *********** person ever. I had to go back to IRENE mall Branch 3 times and still the savings account was not activate and Mr *********** has no explanation. I decided not to presue the matter further and reqeust them to cancel the application, still not sure if that will happen with our exposed personal details with ABSA. If this is the service for a new client how will they treat you in the future. *********** employees can't hide behind COVID! Yes they think that a child's banking account is not a financial benefit for them but they lost another client to FNB. FNB assisted us and after 30miutes my son has an account and link to the FNB Banking App with excellent service and assistance from the educated FNB personal. ABSA your Irene Mall branch shame you. Elmarie Hattingh