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Lionel S

1 reviews | Active since Dec 2011

22 Jul 2025, 11:23

Absa - *******ion - No Accountability For Irresponsible Lending.

I have banked with Absa since 1981 when they were still United Bank. ( 44 years means nothing to them ). I turned 60 in June 2025 and started collecting a SASSA Old Age Grant. I went to Absa around then and informed them that my income has changed and that I would not be able to pay my current Credit Card and Cheque Payments at the same expected rate due my SASSA status. Absa said, No problem..... we will give a micro loan to pay your accounts. I have been paying the 3 instalments accepted by Absa since then. Credit Card, Cheque Overdraft and Micro Loan. i also requested them to close both my Cheque and Credit Card accounts. Now that the micro loan has been paid up, I am still paying the installment on Cheque Overdraft and Credit Card. Absa has instructed MacRoberts Attorneys based in Pretoria ( I live in Durban ) who instructed another attorney in Verulam to sue me to amend their payment arrangements with me. Guess who is gona pay the legal cost of this..... ME.

NEVER EVER TRUST ABSA.....THEY REPRESENT *******ION TO THE CORE.

0
Replies (6)
Absa
Absa's reply22 Jul 2025, 15:04
Official
Dear Lionel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
LS
Lionel S's update17 Sept 2025, 16:54
Reviewer Update
What a bunch of lies. ABSA stated that this will be at no cost to me. NEVER TRUST ABSA....
I have received an invoice from their attorney MacRobert stating I am to pay legal cost for ABSA'S *****ed conduct.
LS
Lionel S's update17 Sept 2025, 16:56
Reviewer Update
Warning to all South Africans....
We live in *****ed society and ABSA is contributing to it big time.
If you have an ABSA account.
Close it and go to another bank.
If you thought gov is bad, ABSA is worse. Only lies and no accountability.
Absa
Absa's reply18 Sept 2025, 09:48
Official
Dear Lionel Regarding complaint number C-***1. I will be calling you shortly. Kind regards,Group Customer CareVanessa Crowe
LS
Lionel S's update13 Mar 2026, 09:24
Reviewer Update
Ms Crowe.... you called and did NOTHING.
I am still paying both the cheque account and credit card.
So you know....
Cheque Acc... I pay R750 per month.
R700 goes to interest and R50 to principal debt....
Thats the *******ion you represent and maintain.
Absa
Absa's reply13 Mar 2026, 12:13
Official
Dear Lionel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe