DN
Divashen N
1 reviews | Active since Jul 2013
11 Feb 2025, 13:35
Absa ***** - Investigation ongoing??
I opened ***** cases with Absa in January. Investigation processes (according to Absa) will be finalised within 15-20 working days. I am yet to hear from Absa on the way forward. Please can I get feedback as soon as possible?
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
11 Feb 2025, 15:02Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***3. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply11 Feb 2025, 15:02
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***3. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,