LvdW
Lodewikus van der Walt

1 reviews | Active since Dec 2016

21 Dec 2025, 18:39

ABSA ***** INVESTIGATION 'BLUNDER'

Absa's ***** department *** phoned me today after 18h00 saying that another number has been added to my profile and wanted to know when last I used my App. Whether I use the App on Cell and/or Laptop. What my last transaction was. What accounts I have with the bank. I told them that they should know this info. From one person to the next to the next. Eventually I spoke to Regal 'somebody'. By the sound of it an Indian guy who claimed to be someone higher up and in control. He claims that they have 157000 ***** investigations going. Again he supp**** my with knowledge that I have three accounts with Absa. He wanted to know whether I would want extra security measures added to my accounts. I said, first, if they have the info that another cell number has been added then they must immediately remove it to protect me. Secondly I asked why the extra security measures are not standard on Absa's accounts and App for all their clients because 'tomorrow' there may be another 100000 other accounts that could be affected? He put down the phone eventually because he could not supply an answer.

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