PD
Peter D

1 reviews | Active since Mar 2012

23 Aug 2018, 12:30

Absa ************

I have been on debt review for the past 5 years and all my creditors have been paid in full as per the Court Order. Out of the blue I receive a demand from a company called Nimble Collection Services to pay outstanding arrears. According to statements from my Debt review company, INDC, I have in fact overpaid on this account. I find it totally unacceptable that Absa conducts such immoral and or ******* acts against former customers. They allegedly terminated the debt review Court order due to me defaulting on payment AFTER they had been paid in full as per the court order. I demand Absa reimburse me the excess that I have paid immediately.

0
Replies (3)
Absa
Absa's reply23 Aug 2018, 22:16
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply23 Aug 2018, 22:17
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Best regards,

PD
Peter D's update02 Oct 2018, 12:47
Reviewer Update
Thank you Absa for resolving this matter for me. I am very happy with the outcome and the promt response and resolution in my favour.