SF
Sidney Farrell-Thorne

1 reviews | Active since Jan 2019

05 Jan 2021, 20:08

Absa Internet Logon Complaint.

I have been trying to logon to my ABSA ac all day. They do not have any contact details or anyone you can talk to. I have had an ABSA account for years and it is getting worse every year, Their internet banking service is absolutely user unfriendly. I have to complete a "capcha" when I want to logon, WHICH DOES NOT WORK !!! I am so tired of this bank. A few years ago someone breached their terrible security and stole R35000 out of my account, so I try to keep my ac with them as empty as possible. It was a nightmare, just as bad as trying to LOGON which should be a simple procedure. All I can find on their site is an apology dated November 2020 which says that their internet is not working. November 2020 ? Hallo ABSA ....its January 2021 now !!

0
Replies (1)
Absa
Absa's reply06 Jan 2021, 10:03
Official
Dear Sidney, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email.  RegardsPravesh Bejay

Best regards,