ABSA internet ***** - Long delay

R33449,00 was **********ly transferred from my business account at ABSA Bank on the 4th of April, 2018. I reported this ***** to the ABSA ***** department on the morning of the 4th of April at 7h48m and my internet banking was blocked. I completed all the documents and they were submitted by email from Eastlands Branch. On the 10th of Abril, 2018 after obtaining a new card, changing the password and the pin and registering to use internet banking, another R1650,00 was **********ly transferred from my business account, half an hour after the registration. On ABSA advice I open a second ***** case and the documents were submitted by email on the same day. Today 17th of May, 2018, six weeks later I am still waiting for ABSA to refund my business account. ABSA do not keep me informed of the progress of the investigation, and they promise that the investigation will be finalized within 5 weeks. I cannot run my business in this manner. I feel that my money should have been refunded during April and the delay is putting my business at risk of closing down. I employ 25 staff and they will be out of work should ABSA not move quickly to resolve this matter.