ABSA Internet ***** – ABSA *****ing my money. Still Avoiding my Questions.

ABSA Client Experience.Ref: ********** .

It’s been the worst experience of my life. Something I did not ask for or plan for and certain did not authorise an individual to take money out of my account whether I made a mistake or not – which begs the question of how does an individual like that manage to open an account in the first place.? One just assumes you and your money is safe in these Banking Institutions – in this case ABSA, and this experience has opened my eyes to the fact that you are not. All my life with ABSA I ASSUMED, I was protected and safe in these instances but ABSA has treated me as if I was the ********. I have had no support or backing from ABSA what so ever. Everyone I have spoken to just passes me on to the next person - the fact that I saw my money in an ABSA account, that was frozen and under investigation - and even shown the individuals ID – means absolutely nothing ? and to be told and quote -” We now consider this matter closed from our side as we cannot assist further and Our office cannot comment on what Pavilion Branch informed you”( Pravesh Bejay -ABSA Resolve today 5th Feb 2018 at 09h48. ) – this begs the question – is this an inside job? and ABSA knows this but can’t control it so us as clients become the victims.? Two months later and still nobody can tell me where my money is.? An Institution I don”t want to be part of any more.