ER
Ewoud R

1 reviews | Active since Mar 2013

04 Jul 2018, 08:16

ABSA internet banking sucks.

I am totally fed up with ABSA internet banking. More often than not it will not connect with my home wifi. I have three computers and two cell phones that never have a connection problem; its just the ABSA app that complains. If I phone the call centre all I am told is to use a data connection instead of my wifi because there is a problem with my wifi. This is all bull; why does everything else work except the ABSA app? And a further thing; all to often the security message does not come thru, or its too late (longer than the allowed 60 seconds). ABSA, please get some competent people to help.

0
Replies (1)
Absa
Absa's reply04 Jul 2018, 17:17
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd