VK
Vernon K
1 reviews | Active since Jul 2012
11 Dec 2020, 21:36
ABSA INTERNET BANKING LOCKED
I have been transacting via my Absa banking app when suddenly my account gets locked, now I cannot conduct any transactions. I have an urgent payment to make however this cannot be fulfilled, I cannot understand why would Absa block my account, such an inconvenience. I am currently out the country and cannot go in to a branch. Absa please unlock my account pvt chq ***
Kind Regards Vernon.K
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
14 Dec 2020, 11:09Dear MR V KISTNASAMY
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***2
Kind Regard
Lebogang Mashiane
Specialist Case Manager:
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***2
Kind Regard
Lebogang Mashiane
Specialist Case Manager:
Customer Value Management: Customer Care
Best regards,
Absa's reply14 Dec 2020, 11:09
Official
Dear MR V KISTNASAMY
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***2
Kind Regard
Lebogang Mashiane
Specialist Case Manager:
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***2
Kind Regard
Lebogang Mashiane
Specialist Case Manager:
Customer Value Management: Customer Care
Best regards,