ABSA internet banking from overseas locked all the time

I have an ABSA internet banking profile and live overseas. I tried to update my daily payment limits on my account as I wish to make a SWIFT payment to an overseas account from my ABSA account. I was unable to do this and now I cannot log into internet banking. I phoned the internet banking hotline and was told they could not help me and transferred me to the ***** department. I briefly spoke to someone when call got disconnected. I tried phoning the ***** department multiple times but call just gets disconnected. I need this to be resolved as this is not the first time my internet banking account gets locked and every time I have to call ABSA, and explain that I live overseas and cannot go into the branch and also explain that the phone number they have on file is an old SA number (I have tried to update it to my overseas number before but as it is an overseas number I kept getting errors when trying to update it). I also have to explain that I cannot go into the branch as I am overseas. Ultimately the point of having internet banking is to be able to conduct banking remotely and not have all these issue every time any significant banking function has to be performed. Also, my number on hellopeter is a NZ number so add a + in front if anyone from ABSA my reads this and wants to contact me to resolve. Alternatively they can reach me via my email address.