Absa Internet banking DAY LIGHT *******- R800

I was shock, astonished and damn well appaled when I checked my statement to find out I had a charge of close to R800-00 for usage of Absa Internet banking. When the service is introduced to us, we are bamboozled with how convenient and how one can manage their finances and bank wherever they are, however no one cared to mention the fact that it will cost an arm and a leg. R 800-00 on an individual account is an awful lot of money to pay as charges to a bank. I could have utilised the funds in something better like food for my family or even petrol for a month and a half.Instead I've just given it to Absa Bank who I feel certainly has the WORST and MOST EXPENSIVE internet service in all financial institutions. Absa claims to be helping us PROSPER well taking away R 800-00 for a service you have sold to me as convenience clearly indicates the exact opposite. They offer value bundled accounts, whereby Internet service is presumably free. When I requested to be upgraded to the Value bundle I was told my account conduct does not allow for such.Here is a client with problems and instead of solutioning them to save on charges Absa would rather make them pay more on charges..