JM
Jimson M
1 reviews | Active since Jul 2019
19 Feb 2022, 11:50
Absa internet banking app
Why Absa always lock personal banking app if they did not get their monthly fees?Please let me know why don't you re-open app once you have received your fees? Now I have do visit the branch for such stupidity re-activating internet banking.
Not happy at all about the way you are treating your client, after so many years
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Absa's replyOfficial
21 Feb 2022, 10:31Dear Jimson Mchunu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer Care Rezona Louw
Best regards,
Absa's reply21 Feb 2022, 10:31
Official
Dear Jimson Mchunu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer Care Rezona Louw
Best regards,