HM
HEED M
1 reviews | Active since Oct 2015
16 Jul 2020, 10:39
ABSA INTERNATIONAL BANKING IS THE PITS
ABSA INTERNATIONAL BANKING IS THE PITS. I received an international payment and ABSA is not responding to my queries. When you try to call, the call center is not functional or you have to hold for two hours. If you write emails they do not respond to any emails. You just wonder how they want their customers to do in this pandemic when they make things worse for them.
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Absa's replyOfficial
16 Jul 2020, 12:19Dear Dee, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply16 Jul 2020, 12:19
Official
Dear Dee, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd