MB
Mr. Barnard
1 reviews | Active since May 2023
29 Feb 2024, 10:21
ABSA Internal Recoveries Sucks!!!
ABSA Internal Recoveries is the most terrible department to get feedback from. They have a response time of 2-5 days, but I get short responses that do not solve the issue. Trying to get a refund and my account closed for the last 3 weeks. How difficult is it to close an account!!! They can not be contacted as they do not have a direct contact number. How irresponsible. ABSA will never have me as a client again!!!
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Absa's replyOfficial
29 Feb 2024, 13:35Dear Mr Barnard Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply29 Feb 2024, 13:35
Official
Dear Mr Barnard Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care