ABSA INTERNAL ***** ****

Been using ABSA Platinum Credit Card for 5 years without any issues. I was due for a new Premium ABSA Credit Card on July 2018. So I visited the branch for a new card collection (Sandridge Midrand Branch). Two days after collecting the new card, hell broke loose: ***** done on the new card, ***** attempts on daily basis after that. No PIN no OTP just purchases.

To make matters worse, no status update, been 7 days now, when you call they give you reference after reference and new contact details of the "Investigator" of which the line is always "busy".

This is terrible experience.