CB
Christo B
1 reviews | Active since Jan 2021
14 Jan 2021, 22:26
Absa interbank payment
I am banking with Capitec and Absa, I received an immediate interbank payment to my Capitec account from a friend's Absa account. Now the transfer is delayed and under "verification. " Why do you call it an immediate payment?
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
15 Jan 2021, 10:19 Dear Christo, Thank you for bringing this unfortunate matter / incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Best regards,
Absa's reply15 Jan 2021, 10:19
Official
Dear Christo, Thank you for bringing this unfortunate matter / incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Best regards,
Absa's replyOfficial
15 Jan 2021, 10:26 Dear Christo, Thank you for taking my call to discuss your concern.
I will therefore not log an incident as matter is sorted. Regards Vanessa Crowe
Absa Bank
I will therefore not log an incident as matter is sorted. Regards Vanessa Crowe
Absa Bank
Best regards,
Absa's reply15 Jan 2021, 10:26
Official
Dear Christo, Thank you for taking my call to discuss your concern.
I will therefore not log an incident as matter is sorted. Regards Vanessa Crowe
Absa Bank
I will therefore not log an incident as matter is sorted. Regards Vanessa Crowe
Absa Bank
Best regards,
CB
Christo B's updateReviewer Update
15 Jan 2021, 10:28Thank you for the wonderful service. I would definitely recommend Absa, they stick to their T&C on the hour.
The customer service lady was so kind and helpful.
I will definitely be continue banking with Absa.
⭐⭐⭐⭐⭐
The customer service lady was so kind and helpful.
I will definitely be continue banking with Absa.
⭐⭐⭐⭐⭐
CB
Christo B's update15 Jan 2021, 10:28
Reviewer Update
Thank you for the wonderful service. I would definitely recommend Absa, they stick to their T&C on the hour.
The customer service lady was so kind and helpful.
I will definitely be continue banking with Absa.
⭐⭐⭐⭐⭐
The customer service lady was so kind and helpful.
I will definitely be continue banking with Absa.
⭐⭐⭐⭐⭐
Absa's replyOfficial
15 Jan 2021, 16:26Dear Christo
It is indeed pleasing to receive complimentary remarks . I wish to take this opportunity to thank you for the time and effort to bring this to Absa's attention. Regards
Vanessa Crowe
It is indeed pleasing to receive complimentary remarks . I wish to take this opportunity to thank you for the time and effort to bring this to Absa's attention. Regards
Vanessa Crowe
Best regards,
Absa's reply15 Jan 2021, 16:26
Official
Dear Christo
It is indeed pleasing to receive complimentary remarks . I wish to take this opportunity to thank you for the time and effort to bring this to Absa's attention. Regards
Vanessa Crowe
It is indeed pleasing to receive complimentary remarks . I wish to take this opportunity to thank you for the time and effort to bring this to Absa's attention. Regards
Vanessa Crowe
Best regards,