1 reviews | Active since Dec 2016

17 Jul 2018, 10:00

Absa Insurance/Service is PATHETIC

We bought a house and have ABSA Homeowners/Building insurance. Ilodged a claim on 2 July 2018. I have phoned more than 15x to get response and to date I have still had NO response. Pathetic We will be cancelling our insurance with ABSA and going somewhere else that actually gives you service

0
Replies (3)
Absa
Absa's reply17 Jul 2018, 16:13
Official

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

's update17 Jul 2018, 16:24
Reviewer Update
Ref Number: ********** Vanessa ID: 650 ********** 82
Absa
Absa's reply18 Jul 2018, 12:35
Official

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