TN
Terence N
1 reviews | Active since Jan 2019
11 Dec 2019, 10:45
ABSA Insurance with No Medicals but ONLY HIV TEST
ABSA is offering life insurance policy with no medical checkups. But when an agent calls you they require HIV testing. The agent insists that this is not a medical checkup. I almost took the insurance but felt discriminated against although my HIV status is clear. What if I did have HIV. How would I feel?
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Absa's replyOfficial
11 Dec 2019, 12:08Dear Terence
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply11 Dec 2019, 12:08
Official
Dear Terence
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd