AS
Armand S
1 reviews | Active since Jan 2016
05 May 2022, 20:54
ABSA Insurance unreliable
Please think twice before you too this insurance. I am with ABSa home owners Insurance for almost 17 Year. Only claim 3 time in the 17 years whereby the last two claim was not nice to work or to say i am part of teh ABSA Insurance. Because of all this negativity i Experian's with this Insurance i have to leave them asap. With Cancelation you need to follow some step whereby i did comply but one's again they dont keep to the SLA whereby the said they have 3 day to comply with your request One's again ABSA fail my I am trying to cancel for 7 day now and i an still in the same place as where i have started.
Please thing twice before you discide to go with ABSA Insurance.
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Absa's replyOfficial
06 May 2022, 10:10Dear Armand Steyn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9.
Kind regards,Group Customer CareRezona Louw
Kind regards,Group Customer CareRezona Louw
Absa's reply06 May 2022, 10:10
Official
Dear Armand Steyn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9.
Kind regards,Group Customer CareRezona Louw
Kind regards,Group Customer CareRezona Louw