Absa insurance trying to pay as little as possible on our claim!

Half my house got flooded because of a burst pipe and damaged half of the houses laminated flooring. Although it was extremely disruptive we were assuring ourselves because we had absa insurance that would cover the cost. Unfortunately the laminated flooring that is currently in our house has been discontinued and not available any more. Now absa wants to only replace the damaged half of our house with a different floor!!!!! Our insurance was taken with absa because we thought that it would be better to deal with a big company like absa as they wont try to do us in at the first chance. Unfortunately it seems we were wrong!