ABSA Insurance total lack of service

<p>I lodged a claim on 29/12/2016 for a burst pipe in my kitchen. Since then all I have done is phone ABSA on a continual basis where I have been placed on hold > 10min. The assessor came out 2 weeks ago. Phoned last week Friday after being on hold for 15 min was told sorry the plumber can't allocate the job because the lady is on leave AAAAH. Phoned again today and after being on hold for 25 minutes and then speaking to a consultant and being put on hold again they cut me off. What the hell. Now on the phone again trying to get these people and again I am on hold > 10 min. I am pulling my hair out.</p> <p> </p> <p>I am definately moving my house insurance after this claim has been resolved. We have had enough of ABSA's consistant bad service.</p>