LB
Leilani B

1 reviews | Active since Nov 2012

03 Sept 2018, 16:02

ABSA INSURANCE TOP UP DID NOT SETTLE FULL AMOUNT

ABSA TOP UP INSURANCE DID NOT SETTLE FULL AMOUNT! I am boiling at the moment - why have top up which is designed to clear the shortfall when it clearly does not! I was debited my full installment today and lo and behold account was not settled in full. I am G@tvol really ABSA has now *****ed up my credibility with my bank. Really I want my account settled TODAY!

0
Replies (1)
Absa
Absa's reply04 Sept 2018, 17:39
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd