1 reviews | Active since Feb 2017

10 May 2017, 10:39

Absa Insurance terrible customer service

<p>Terrible service. Claim number ********** . We have a burst Geyser, Water pouring out the roof. Claim created 2 days ago.</p> <p>Trying to call absa for feedback. No one can help me. They have transferred me to the relevant department 6 times now. Been on the phone for over 30 minutes. Still nothing.</p> <p> </p> <p>We have been left with a leaking roof as a result and no hot water. </p> <p> </p> <p>Impossible to get hold of anyone</p>

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Replies (1)
Absa
Absa's reply10 May 2017, 17:06
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID/POLICY number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd