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aefourie A

1 reviews | Active since Oct 2011

06 Jul 2017, 18:38

ABSA Insurance takes 3 months to pay out a fire claim !!! And not settled fully yet !!!

<p>I had to wait just over 3 months for Absa Insurance to settle my claim. I will spare you the details.</p> <p>The "loss of rental income" claim is still not settled.</p> <p>My last 2 emails to a Marietjie Lloyd there, were unansered. Just ignored. </p> <p>I have to receive 6 month's rental loss from the date of the claim pay-out. They are battling to</p> <p>work out these figures .( by the looks of it)</p> <p>I will NOT be done in like with my Fire claim Absa !!!</p> <p> </p> <p>Absa, please sort out this minor claim issue you have with this. What is the problem? Please communicate with me then it will not be necessary to go to HellowPeter.com</p> <p> </p> <p>You have the worst service on S.A. Other good insurance Companies will like seeing on this site that Absa Insurance takes "ages" to settle claims. It's just not acceptable to me as a customer. That's it !!!</p>

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Replies (1)
Absa
Absa's reply07 Jul 2017, 09:36
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, as I cannot excess the Insurance system I cannot use the claim number provided.

The requested information can be sent via private message.

Regards

Claudette