DW
Deon W

1 reviews | Active since Jun 2016

15 Jun 2016, 18:02

Absa Insurance Sucks

<p>My alluminium gutter came of my facia board during a heavy rainstorm on Good Friday, March 2016. After numerous calls and emails, the gutter still hangs from the roof, badly damaged. The rain season has started and the water is flooding. All they do is promise to fix it, but never happens. I have spend a fortune on phone calls to their call center where they just keep you on the line for hours without any closure to the problem. I just wait for my year subscription to expire and will jump to a more reliable insurance.</p>

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Replies (1)
Absa
Absa's reply17 Jun 2016, 11:42
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd