DJvR
Dennis Janse van Rensburg
1 reviews | Active since Apr 2020
20 Jun 2023, 08:44
ABSA Insurance - Shocking Service
Our client Mrs Mariaan Nolte has sent the required concession form to ABSA on 12 June 2023 for the cancellation of her insurance. To date she has not had any feedback. This is shocking as this story has now been ongoing for 2 months
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Absa's replyOfficial
20 Jun 2023, 09:58Dear Dennis Janse van Rensburg
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***7.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply20 Jun 2023, 09:58
Official
Dear Dennis Janse van Rensburg
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***7.
Kind regards,
Group Customer Care
Rezona Louw