ABSA insurance ripping me off!!!

House insured with ABSA since the day we moved in<br> <br> About a year and a half ago we had a burst pipe which they covered..<br> BUT...that incident led to this incident...because of neglicence..and or slapgatgeid<br> <br> I - not being a carpenter and unknowingly - was told by the repairmen back then that the ceiling cant be fit level?! As the roof trusses were not level (old house I thought..might be true..?!)<br> <br> At 4 am about a week ago..a big light fitting just fell out of the roof!!! That could have been on one of my kids heads!!!!<br> <br> ABSA did send somebody to check..I was told by ABSA's contractor that the previous guys did a helluva poor job..<br> <br> The ceiling can be fitted level!!!<br> <br> The other ceiling which was just repainted...!! was the one with the issues now..<br> <br> The current ABSA contractor told me it might be because that ceiling got wet previously..was never redone...now..mid winter..dampness sets in..ceiling becomes softer again...<br> <br> Bang..light falls out of the roof!!! Laminates banged<br> <br> Now ABSA tells me Im not covered!!! Shocking/sickening at the very least!!!!<br> <br> Ive never touched the roof and fitting...only ABSA guys did..<br> <br> Now Im not insured for this!!!<br> <br> Come on!!!<br> <br> This is almost **********!