1 reviews | Active since May 2017

03 May 2017, 15:35

Absa Insurance Replaced Geyser broke down the Ceiling in the process and does not fix it

<p>To whom it may Concern</p> <p> </p> <p>I logged an geyser complaint in March 2017 Absa took a week to replace the geyser which was already bad, then they did damages to my property i was told they will fixed it but nothing to date.</p> <p> </p> <p>After several calls from my side they not responding.</p> <p> </p> <p>So now i have a whole in my ceiling my side panels is damaged due to the plumber stepping on it I refuse to repair there damages myself as Absa is resposible</p>

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Replies (1)
Absa
Absa's reply04 May 2017, 07:14
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please can you provide me with your ID number to enable me log a formal complaint for you, as I dont have excess to the Insurance system I cannot use the claim number provided. Kindly forward the required information via private message.

Regards

Claudette