AW
Alistair W

1 reviews | Active since Aug 2013

16 Feb 2017, 08:59

ABSA Insurance - poor service, bad value for money

<p>I lodged a claim about 3 weeks ago, and received extremely bad service from the beginning. Firstly - difficult to lodge a claim - I tried online, then eventually had to call them. Secondly, the assessors failed to provide their report within a week and a half of their visit, and lastly, there was no feedback from ABSA until I called to ask them the progress - it was rejected. No feedback.</p>

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Replies (1)
Absa
Absa's reply16 Feb 2017, 11:24
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd