VR
Virginia R

1 reviews | Active since Sept 2016

09 Sept 2016, 15:30

Absa Insurance Policy

<p>I have had an Absa Executive Fee Policy with Absa Bank since 1998. The policy is increased every three years. With the last increase in July. It went from R221.00 to R563.00. I have been contracting them since 5th August to find out why an 150% increase has been placed. There has been no answers and no luck as to the increase. I have had to take all the money out of my account to stop the debit order, as the bank says they cannot reverse it. </p> <p> </p> <p>This is another way of *****ing people's money. They wait until you are just on retirement and increase the policies so that you cannot afford them any longer. Thus losing 20 years of payments.</p> <p> </p> <p>Please maybe you can help me get to the bottom of this problem.</p> <p> </p> <p> </p>

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Replies (1)
Absa
Absa's reply19 Sept 2016, 16:04
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd