1 reviews | Active since Mar 2009
Absa Insurance Please stop harassing me!
I have been an ABSA clients for many years. I have indicated numerous times that I prefer not to be contacted via phone and only via sms or e-mail as I am working with clients and not allowed to answer my phone during working hours. I have recently obtained vehicle finance where I have once again indicated that I do not wish to be contacted via phone. Absa is expecting of me to honor my side of the contract that was signed, but they do not honor their side. I have received a call from Absa Insurance where, once again, I informed the consultant that I do not wish to be contacted via phone, but 15 minutes later the ********** number phones my twice!!! This is unacceptable!! As a paying client of Absa I would appreciate my wishes being respected. I have indicated to be contacted via e-mail, but the people from Absa Insurance keeps on phoning me. Please, please do not make me regret financing my vehicle through Absa!
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
