RK
Rentia K

1 reviews | Active since Mar 2009

26 Sept 2018, 00:40

Absa Insurance not sorting out claim

T****rrow will be the 7th day without hot water. I have 3 small children that I have to drive to a different place to bath at night. Absa Insurance not sorting out my claim. I have no other option than to be rude. Call centre people just laughing in my face let the rude lady suffer another night. Ref ********** .

0
Replies (1)
Absa
Absa's reply26 Sept 2018, 16:04
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd