1 reviews | Active since Dec 2016

28 Dec 2016, 08:46

Absa Insurance = no service

<p>We had a hailstorm on the 17th of November this year. I submitted a claim the next day. A week later they sent a contacter from Harrismith (I live in Bethlehem) to assess the damage. It's now the 28th of December and no one has gotton back to me regarding the claim. When you call Absa, it takes around 30 minutes of staying on the line before you can talk to someone. They then tell you that they will call you back, but that never happens! When you send them an email, no one ever replies. This is by far the worse insurance company I've ever worked with.</p>

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Replies (1)
Absa
Absa's reply28 Dec 2016, 12:27
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd