JH
Jaun H
1 reviews | Active since Dec 2012
27 May 2024, 12:22
Absa insurance no feedback for 6weeks
Completed our insurance claim on the 10/04/2024 Up to date still waiting for feedback. Emailed them on 20/05/2024 to follow up (hoc.collections@) Email forwarded by hoc.collections@ to cinthia.mailula@ on 24/05/2024 Today is 27/05/2024 and the wait continues.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
27 May 2024, 15:59Dear Jaun Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply27 May 2024, 15:59
Official
Dear Jaun Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care