ABSA Insurance - Never Again!

I cancelled my policy end of May with cancellation letter, etc, I even phoned to make sure they were cancelling my policy, they deducted last premium end of June. as per the norm, however, you guys then deducted another premium end of July???? When I cancelled my policy end of May? now you send me a lapsed letter on policy stating two month no payment???? absolutely shocking service for insurance, now I am having to phone again for you to rectify YOUR mistakes???? this is unacceptable, and then you still wanted to keep increasing my premiums, very glad I changed my insurance provider now, I know I made the right decision! If you going to provide insurance to people, ensure that all your systems and procedures work. Shocking!