jS
johan S
1 reviews | Active since Jul 2011
20 Jan 2020, 17:49
Absa insurance leaving me high and dry, or should I say wet
I have been waiting over 3 weeks now to get my plumbing fixed via their insurance. They fixed the pipes but all the ceilings is ripped open and the roof not water proof... everytime I phone they seem to have completely forgotten
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Absa's replyOfficial
21 Jan 2020, 17:21Dear Johan
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply21 Jan 2020, 17:21
Official
Dear Johan
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management