1 reviews | Active since Mar 2011
ABSA INSURANCE IS SO WORHTLESS AND THEY STILL KEEP TAKING MY MONEY
IM SO DISGUSTED WITH ABSA HOMEOWNERS INSURANCE. WE KEEP PAYING OUR PREMIUMS, WITH REDICOULUS INCREASES EVERY YEAR. BUT WHEN WE HAVE A PROBLEM, A CLAIM, WE HAVE TO SUFFER THIS TOTAL LACK OF CUSTOMER SERVICE. I HAD A PROBLEM WITH AN APPLIANCE IN MY HOUSE, LAST WEEK. I LODGED A COMPLAINT WITH ABSA, THEY SENT ME A TECHNITIAN TO REPAIR THE APPLIANCE. I HAD TO PAY FOR THE REPAIRS. BUT GUESS WHAT, THE APPLIANCE IS NOT WORKING. NOW, ME THE CUSTOMER, HAVE TO SPEND MY MONEY AND AIRTIME, CALLING THE PREAIR PEOPLE, AS MY APPLIANCE HAS NOT BEEN FIXED YET. BUT THEY TOOK MY MONEY QUICKLY. NOW MY APPLIANCE IS NOT FIXED, BUT I HAD TO PAY THEM THE REPAIRS. IVE BEEN CALLING ABSA SO MANY TIMES, WASTING MY AIRTIME MONEY WHICH WILL NEVER BE RECOVERED. AND MY APPLIANCE IS NOT WORKING... AND ABSA KEEPS TAKING MY PREMIUMS. SO IN THE END OF THE DAY, IM LOSING MONEY WITH ABSA, BECAUSE I THE STUPID CUSTOMER, MUST CONTINUE PAYING MY PREMIUMS, AND GET SUCH BAD SERVICE, AND STILL SPEND TIME AND MY MONEY TRYING TO SOLVE THIS,. AT THE END OF THE DAY, IVE LOST MUCH MORE MONEY IN ARTIME THAN THE ACTUAL PROBLEM TO BE FIXED. BUT DOES ABSA CARE???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? NO THEY DONT. AS LONG AS WE KEEP PAYING OUR PREMIUMS, THEY ARE HAPPY TO COLLECT MONEY FOR A SERVICE THEY DO NOT DESERVE. THIS IS NOT THE FIRST TIME I COMPLAIN ABOUT ABSA. BUT THEY DONT COME BACK TO ME TO SEE WHAT IS WRONG, AM I EVEN HAPPY???? NO... ABSA DOES NOT CARE ABOUT THEIR CUSTOMERS...... I CAN BE PROOF OF THAT.... NOW I AS THE CUSTOMER HAS TO SPEND MY MONEY ON AIRTIME TO SOLVE THIS. AND MY APPLIANCE IS STILL NOT WORKING..... SO WHAT MUST ME , THE STUPID CUSTOMER DO NOW???????????????????????? IM SO SICK AND TIRED OF ABSA... AND PLEASE.. ABSA MUST NOT REPLY TO THIS COMPLAINT ON HELLOPETER.COM. AND SAY THEY WILL INVESTIGATE AND COME BACK... BECAUSE THEY NEVER DO.....NEVER... THEY JUST SAY OT ON HELLOPETER.COM. TO MAKE EVERYBODY A FOOL......... THEY DO NOT COME BACK... NEVER.... SO I PLEASE ASK ABSA...PLEASE..PLEASE DO NOT REPLY ON HELLOPETER,.COM. THEY WILL KEEP MAKING US A FOOL.........AS ALWAYS... IM SO SICK AND TIRED OF THIS........
I RECIVED AN EMAIL FROM NTHABISENG SIBANDE, WHERE I EXPLAINED TO HER, THAT SHE MUST PLEASE CALL ME. SO WE CAN SORT THIS ISSUE OUT.
I SPECIFICAALY ASKED HER NOT TO EMAIL ME, BUT TO RATHER CALL ME. I HAVE PROOF OF THOSE EMAILS.
BUT SHE REFUSES TO CALL ME. SHE CONTINUES TO SEND ME EMAILS, WHEREBY THIS ISSUE DOESNT GET SORTED OUT.
IVE TRIED CALLING HER ON THE NUMBER SHE PROVIDED ON THE EMAIL. IVE CALLED THAT NUMBER ABOUT 8 TIMES. IT JUST RINGS, RINGS, OR SAYS NOT AVAIALBLE.
NTHABISENG IS NOT INTERESTED IN SOLVING THIS ISSUE, NOR IS ABSA BANK. AS LONG AS THEY CONTINUE TO TAKE MY HARD EARNED MONEYH THEY ARE HAPPY.
YESTERDAY I AGAIN CALLED ABSA BANK INSURANCE, I WAS ON MY AITIMER FOR OVER 45 MINUTES, WHERE I SPOKE TO A TEAM LEADER WHO PROMISED TO CALL ME BACK YESTERDAY. THEY NEVER. IF ABSA HAS THE RECORINGS LIKE THEY CLAIM, WHY DONT THEY GO LISTEN TO IT, AND SEE IM TELLING THE TRUTH?????????
BUT PLEASE....DO NOT LET NTHABISENG SEND ME EMAILS, I WILL NOT SORT THIS OUT VIA EMAIL.
I DID ASK NTHABISENG SO MANY TIMES, NOT TO EMAIL ME, BUT TO RATHER CALL ME.
AND WHAT DOES SHE DO??????????????????????????????????????????????????????????
SHE CONTINUES TO EMAIL ME. SO IM THE CUSTOMERS, IM THE STUPID ONE, WHO MUST BE TREATED LIKE A DOG. BECAUSE SHE WILL NOT CALL ME???????????????
IS THIS FAIR???????
THEN ABSA REPLIES ON HELLOPETER.COM THAT THEY WILL HANDLE THE MATTER PRIVATLY???
WHY??
ABSA HAS BEEN GIVING ME SO BAD SERVICE, AND THEN THEY WANT TO HANLE THE ISSUE PRIVATLY???? WHY??????
ARE WE NOT INTITLED TO GOOD CUSTOMER SERVICE FROM ABSA BANK??
OR ARE WE THE STUPID CUSTOMERS THAT CONTINUE PAYING OUR PREMIUMS SUPPOSED TO JUST KEEP QUITE?????????
IM SO SICK AND TIRED OF THIS NONSENSE...
MY FRIDGE IS STILL NOT WORKING, I HAVE TO FEED MY KIDS ROTTEN MILK WITH THEIR PORRIDGE.....TO GO TO SCHOOL...
ALL BECAUSE ABSA BANK IS TO BIG TO EVEN HAVE THE TIME TO CALL ME, AS THEIR CLIENT , TO HELP SOLVE THIS ISSUE...
ITS SO DISGUSTING.........
IM ASKING, PLEASE...PLEASE. NTHABISENG FROM ABSA, PLEASE, IM ASKING SO NICELY, DO NOT EVER EMAIL ME AGAIN, DO NOT EVEN CALL ME AGAIN, BECAUSE YOU ARE NOT INTERESTED IN SOLVING THIS ISSUE..
IM ASKING , PLEASE...PLEASE...
IVE LOST ALOT OF MONEY ON PHONING ABSA, HOLDING ON THE LINE, AND ALL I CONTINUE TO GET IS SO BAD , BAD SERVICE,,,,
PLEASE DO NOT CONTACT ME EVER AGAIN...
ABSA BANK IS WORHTLESS....THEYVE TREATED ME WORSE THAN A DOG, BUT THEY CONTINUE TO TAKE MY MONEY.....
I RECIVED AN EMAIL FROM NTHABISENG SIBANDE, WHERE I EXPLAINED TO HER, THAT SHE MUST PLEASE CALL ME. SO WE CAN SORT THIS ISSUE OUT.
I SPECIFICAALY ASKED HER NOT TO EMAIL ME, BUT TO RATHER CALL ME. I HAVE PROOF OF THOSE EMAILS.
BUT SHE REFUSES TO CALL ME. SHE CONTINUES TO SEND ME EMAILS, WHEREBY THIS ISSUE DOESNT GET SORTED OUT.
IVE TRIED CALLING HER ON THE NUMBER SHE PROVIDED ON THE EMAIL. IVE CALLED THAT NUMBER ABOUT 8 TIMES. IT JUST RINGS, RINGS, OR SAYS NOT AVAIALBLE.
NTHABISENG IS NOT INTERESTED IN SOLVING THIS ISSUE, NOR IS ABSA BANK. AS LONG AS THEY CONTINUE TO TAKE MY HARD EARNED MONEYH THEY ARE HAPPY.
YESTERDAY I AGAIN CALLED ABSA BANK INSURANCE, I WAS ON MY AITIMER FOR OVER 45 MINUTES, WHERE I SPOKE TO A TEAM LEADER WHO PROMISED TO CALL ME BACK YESTERDAY. THEY NEVER. IF ABSA HAS THE RECORINGS LIKE THEY CLAIM, WHY DONT THEY GO LISTEN TO IT, AND SEE IM TELLING THE TRUTH?????????
BUT PLEASE....DO NOT LET NTHABISENG SEND ME EMAILS, I WILL NOT SORT THIS OUT VIA EMAIL.
I DID ASK NTHABISENG SO MANY TIMES, NOT TO EMAIL ME, BUT TO RATHER CALL ME.
AND WHAT DOES SHE DO??????????????????????????????????????????????????????????
SHE CONTINUES TO EMAIL ME. SO IM THE CUSTOMERS, IM THE STUPID ONE, WHO MUST BE TREATED LIKE A DOG. BECAUSE SHE WILL NOT CALL ME???????????????
IS THIS FAIR???????
THEN ABSA REPLIES ON HELLOPETER.COM THAT THEY WILL HANDLE THE MATTER PRIVATLY???
WHY??
ABSA HAS BEEN GIVING ME SO BAD SERVICE, AND THEN THEY WANT TO HANLE THE ISSUE PRIVATLY???? WHY??????
ARE WE NOT INTITLED TO GOOD CUSTOMER SERVICE FROM ABSA BANK??
OR ARE WE THE STUPID CUSTOMERS THAT CONTINUE PAYING OUR PREMIUMS SUPPOSED TO JUST KEEP QUITE?????????
IM SO SICK AND TIRED OF THIS NONSENSE...
MY FRIDGE IS STILL NOT WORKING, I HAVE TO FEED MY KIDS ROTTEN MILK WITH THEIR PORRIDGE.....TO GO TO SCHOOL...
ALL BECAUSE ABSA BANK IS TO BIG TO EVEN HAVE THE TIME TO CALL ME, AS THEIR CLIENT , TO HELP SOLVE THIS ISSUE...
ITS SO DISGUSTING.........
IM ASKING, PLEASE...PLEASE. NTHABISENG FROM ABSA, PLEASE, IM ASKING SO NICELY, DO NOT EVER EMAIL ME AGAIN, DO NOT EVEN CALL ME AGAIN, BECAUSE YOU ARE NOT INTERESTED IN SOLVING THIS ISSUE..
IM ASKING , PLEASE...PLEASE...
IVE LOST ALOT OF MONEY ON PHONING ABSA, HOLDING ON THE LINE, AND ALL I CONTINUE TO GET IS SO BAD , BAD SERVICE,,,,
PLEASE DO NOT CONTACT ME EVER AGAIN...
ABSA BANK IS WORHTLESS....THEYVE TREATED ME WORSE THAN A DOG, BUT THEY CONTINUE TO TAKE MY MONEY.....