Absa insurance is pathetic! No response from them
<p>Can anyone tell me when my insurance claim will be sorted?</p> <p> </p> <p>I have been calling and no one seems to give me an answer. No callbacks! No follow ups this is pathetic! </p> <p> </p> <p>Time to move to another bank as the rest of SA as Absa lacks customer service.</p> <p> </p> <p>3 months of constant calls, leaving work throughout the day to accomodate plumbers, assessors. Another unnecessary day off as far as Absa's incompatence.</p> <p> </p> <p>Please answer me why do I pay a monthly premium then to have both my bathrooms damaged and no further progress. Is this what you offer your clients??</p> <p> </p> <p>This is unacceptable Absa, shame on you for treating customers this way!</p> <p>Hope you will sort this out as I have had it with bad service and will look elsewhere soon....</p> <p> </p> <p>AH Heynes</p> <p>Claim no: ********** </p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/policy number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/policy number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
I would gladly like to add this information but I refuse to email my details for all to see. Data protection!!!!
Why must I email you personal information and then you probably will only get back weeks later?
By this time other banks would have contacted me.....but NO not Absa you want me to email my account nr and then when you have time deal with me. Pathetic service!
I have had it! You are losing millions of clients due to your lack of service! Please can someone who is in a position to do something contact me as this has been going on far too long! Constant responses from you wanting my acc nr then nothing gets done.
I am frustrated at this level of how you deal with clients! Pls contact me urgently.
I would gladly like to add this information but I refuse to email my details for all to see. Data protection!!!!
Why must I email you personal information and then you probably will only get back weeks later?
By this time other banks would have contacted me.....but NO not Absa you want me to email my account nr and then when you have time deal with me. Pathetic service!
I have had it! You are losing millions of clients due to your lack of service! Please can someone who is in a position to do something contact me as this has been going on far too long! Constant responses from you wanting my acc nr then nothing gets done.
I am frustrated at this level of how you deal with clients! Pls contact me urgently.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd