KM
Khayalethu M
1 reviews | Active since Dec 2015
10 Oct 2023, 15:22
ABSA insurance is for people with cars +1
Two months and the car is still in assessment phase, I have an assessor that never picks up the phone no feedback on the claim process. Please assist cause my assessor is very busy.
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Absa's replyOfficial
10 Oct 2023, 15:50Dear Khayalethu
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***9.
Regards
Pravesh Bejay
Customer Value Management
Absa's reply10 Oct 2023, 15:50
Official
Dear Khayalethu
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***9.
Regards
Pravesh Bejay
Customer Value Management