1 reviews | Active since Sept 2015
ABSA INSURANCE IGNORING MY CLAIM COMPLETELY
On Saturday 4 November 2017 we had a terrible wind that caused damage to my property. On Sunday evening I lodge a claim and received a ref no. 41667. They mentioned that I will be contacted in 2 working days which did not happen. On 9 November 2017 I lodge another claim ref no. 41743 and nothing happened again.
This is not the first time that I had to put it on Hello Peter. I must say ABSA contacted me within 15 minutes but I feel this is unacceptable.
Dear Customer
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback.
Kind Regards
Daphne Le Grange
Dear Customer
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback.
Kind Regards
Daphne Le Grange