1 reviews | Active since May 2011

30 Sept 2016, 09:55

Absa Insurance: Home Owners

<p>It has been 5 weeks since I submitted a claim with Absa Insurane regarding a water leak in the roof - a simple waterdamage claim to the ceiling. Each week that I phone I have to listen to a different exccuse as to why the claim has not been finalised.</p> <p>Absa Insurance, you are a disgrace to the insurance fraternity and I sugget you stop insuring people's homes because you cannot deliver the service we as policy holders are entitled to. Just the excuse I need to cancel my policy and move on.</p>

0
Replies (1)
Absa
Absa's reply30 Sept 2016, 11:45
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd