RR
Riedwaan R

1 reviews | Active since Dec 2016

07 Dec 2016, 15:16

ABSA Insurance give a horrible customer experiece

<p>Been trying to get my claim sorted for more than a week to get an assessor out to my house, I keep getting transfered from one person to another and no one is getting back to me. For a company who supposedly prides itself on customer service, it's utterly pathetic, you guys should learn from FNB. Have complained about this before and sent my ID number twice but no one has gotten back to me again, even the complaints department has poor service</p>

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Replies (1)
Absa
Absa's reply08 Dec 2016, 09:06
Official
Thank you for bringing this matter to our attention. We will investigate the matter and contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd