CJ
Clifford J
1 reviews | Active since May 2022
05 May 2022, 10:16
ABSA Insurance flood damage no feedback
I have been a loyal client with ABSA for many years and my Home owners insurance policy since 2010. After the flood on the 12th of April I logged a claim for my retaining wall that collapsed leaving the foundation of my property compromised. It has been 3 weeks and despite having comprehensive insurance cover I have not received any feedback regarding my claim.
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Absa's replyOfficial
05 May 2022, 11:17Dear Clifford Jacobs Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa's reply05 May 2022, 11:17
Official
Dear Clifford Jacobs Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw